Feb 17: Bellevue, Washington-based travel site Expedia.com said Tuesday that it is looking to help disabled travelers to find and book accommodations, with a new set of search tools.

According to Expedia , it is now offering search tools to find accommodations with accessibility equipment for the deaf, accessible bathrooms, accessible paths of travel, Braille or raised signage, in-room accessibility, a roll-in shower, and other features for disabled people.

The firm also said it is specifically having its customer service team contact hotels to make sure those requests are met for disabled travelers, or to move those reservations to similar rooms at other hotels with the right facilities. The firm said the new services for disabled travelers quietly launched in August, and it's now getting around 500 call center requests a week for the new services.

About Expedia.com
Expedia.com is the world's leading online travel site, helping millions of travelers per month easily plan and book travel. Expedia.com (www.expedia.com, 1-800-EXPEDIA) aims to provide personalized service, the latest technology and the widest selection of vacation packages, flights, hotels, rental cars, cruises and in-destination activities, attractions, and services. With the Expedia Best Price Guarantee, Expedia.com promises to offer to its customers the best rates available online for all types of travel. Expedia.com is an operating company of Expedia, Inc.

Source: http://www.nwinnovation.com